TERMS & POLICY
TERMS & POLICY
Under the warranty
Standard items are covered by a 1-year warranty. If a defective product is not caused by human abuse or physical damage, it is eligible for a replacement part or product.
The warranty period starts from the original date of the invoice. The warranties cover the repair or replacement of defective parts at no cost, with the exception of the shipping expenses for returning the items to the factories or back to the buyers.
If you have any questions or problems with our products, please feel free to contact us. Our online technical team is ready to assist you.
This limited warranty does not cover
- Normal wear and tear, including scratches and abrasions.
- Unauthorized modifications or repairs.
- Loss or theft.
- Accident, abuse, or improper storage.
Out-of-warranty, we will charge a certain fee to provide service for you. If you have any questions, feel free to contact us via info@vancherinc.com.